Privacy, data protection and terms and conditions

Slough Borough Council respects your privacy. The information that you provide us with, or that is gathered automatically, helps us to monitor our service and provide you with the services that you are entitled to as a resident of Slough or visitor to our website. Emails and forms are treated with the strictest confidentiality, in the same way as any other communication with the council.

Google Analytics stores information about what pages on this site you visit, how long you are on the site, how you got here and what you click on while you are here.

We do not collect or store any other personal information (e.g. your name or address) so this data cannot be used to identify who you are.

We also collect data on the number of times a word is searched for and the number of failed searches. We use this information to improve access to the site and identify gaps in the content and see if it is something we should add to the site.

Please note: this privacy policy only covers the websites belonging to and operated by Slough Borough Council. Links within this site to other websites are not covered by this policy.

Data protection

Slough Borough Council will only process your personal data/information in accordance with the Data Protection Act 2018. Our privacy policy gives more information.

For more information about the Data Protection Act 2018 please visit the ICO website .

If you have any enquiries which are related to either the Data Protection Act or the Freedom of Information Act 2000, please call 01753 875244 or email dataprotectionofficer@slough.gov.uk

Disclosure

We will only use personal information you send us for the purposes for which you provide it. We will only hold your information for as long as necessary for these purposes and will not pass it on to any other parties, except where required to carry out our duties and functions as a local authority. All employees and subsidiaries who may have access to your personal data are obliged to respect the confidentiality of your personal data.

Confidentiality/security

We will give you the option of using a secure transmission method for more confidential information such as financial or identification data (e.g. credit card details). All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of your personal data. We will ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation.

If you have any concerns, questions or comments please let us know by filling in a customer feedback form.

Copyright

These pages, unless stated otherwise, are copyright protected. All rights reserved. You may print pages for your personal use. However, reproduction of this material in any form is forbidden without the written permission of Slough Borough Council. The law of England and Wales applies to the content of this web site.

Disclaimer

Whilst Slough Borough Council makes every effort to keep the information on this website accurate, it disclaims any warranty or representation, express or implied, about its accuracy, completeness or appropriateness for a particular purpose.

Thus, you assume full responsibility for using the information on this website, and you understand and agree that neither Slough Borough Council nor any of its employees are responsible or liable for any claim, loss or damage resulting from its use.

If you think there are any mistakes or out of date information on any part of the web site, please email webmanager@slough.gov.uk and tell us which page or pages you think need changing.

Please note: this statement only covers the websites maintained by Slough Borough Council, and does not cover other web sites linked from our site.

Virus issues

Slough Borough Council makes every effort to virus check the files available for downloading on this site. We cannot accept responsibility for any loss or damage which may happen from the use of downloaded material. We recommend that users re-check all downloaded material with their own anti-virus software.

Links to other sites

Slough Borough Council is not responsible for the content or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over availability of the linked pages.

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